Self Storage Frequently Asked Questions
Reserving and Renting a Storage Unit
How do I reserve a storage unit at My Storage Spot?
Can I book a storage unit in advance?
Yes! You can reserve your storage unit up to 5 days before your move-in date. This way, you’ll know your space is ready when you are.
Do you require long-term leases?
No, all of our leases are month-to-month, so you only pay for the time you actually need storage.
How much are storage units in Penticton?
Our prices are competitive for the Penticton area. You can check current rates on our website or call us directly for details.
Storage Features and Access
What is self storage?
Self storage is a secure space you rent outside of your home to keep belongings safe and accessible. At My Storage Spot, you’ll enjoy convenient drive-up storage units and easy access through our smart entry app.
Does My Storage Spot have climate-controlled storage units?
No, our facility features outdoor, drive-up storage units. Most items don’t require climate control, and drive-up access makes moving things in and out much easier.
Are there storage units with elevator access?
No need! All of our storage units are ground-level with direct vehicle access, so you won’t have to haul items upstairs or through hallways.
How do I access my storage unit?
You’ll use the Noke Smart Entry app on your phone to unlock your storage unit. Just tap your screen, and your storage door opens. It’s simple, secure, and completely keyless.
Security and Support
Is My Storage Spot in Penticton secure?
Yes, our facility has gated access, security cameras, and a smart entry system that logs all activity for extra peace of mind.
What if I lock my phone inside my storage unit?
No problem. Borrow a smartphone, download the Storage Smart Entry app, and log in with your details. You’ll be able to unlock your storage unit and grab your phone.
Can multiple people access my storage unit?
Our app-based system allows you to share a digital key with trusted family members, roommates, or coworkers for secure access.
